Tanja Hubner Sales & Marketing director DPD Switzerland

With OP Smart Contract, our Sales teams can track revenues integrity on a monthly basis. They can revise prices dynamically or retain customers who might be at risk.

Tanja Hübner – Sales & Marketing director at DPD Switzerland

CONTEXT
  • Flat rates, not differentiated prices according to weight
  • Rate grids dependant on the parcels/month
  • Manual costs analysis on larger customers
SOLUTION
  • Fair Price model : Recommendations according to parcels/month and to the factors inducing value
  • Rate cards differentiated by weight bands (from 1 to 15kg)
  • Systematic Profitability simulation
  • Scoring system (workflow, delegation system according to the profitability of the business)
  • Integration with the CRM
  • Renegotiation of under-performing customers
  • Revenue integrity
BENEFITS
New Business:
  • Ensure every new customer is signed at a profitable price
  • Propose fair and consistent prices by applying Fair price methodology across all sales channels
  • Give autonomy to the sales teams and let pricing focus on strategic deals and exceptions
  • Better transparency, traceability and efficiency with workflow and automation
Existing Customers:
  • Fix under-performing customers with target price rerating

About DPD Switzerland

DPD Switzerland is one of the leading private express and parcel service providers in Switzerland and, with its 1,100 employees and drivers, delivers over 24 million parcels to businesses and private individuals per year. In addition to its headquarters in Buchs ZH, the company is based in eleven further locations in Switzerland and bordering areas in other countries. DPD Switzerland is part of DPDgroup.
DPD Switzerland's website
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