OBJECTIVE AND DIFFERENTIATED PRICE INCREASE FOR EVERY CUSTOMER

Easily create your increase campaigns with many built in options such as:

• Customer scope: limit to some customer segments, sales teams, or even exclude recently acquired or increased customers
• Product scope: choose to increase by product group, or even product by product
• Reference data: retrieve revenue and quantities from your billing history at your leisure (useful for simulating the impact)
• Rules: define rules to initialize minimum and target increase rates or prices by customer and product
• Increase values: pre-define the available increase values (for instance to have only increase rates every 0.5%)
• Increase types: choose from a variety of increases types (e.g. enable both increase rates and price grid for a product)

Know exactly what is the monetary impact of changing the increase rate, price grid or price of a product or option. The simulation is one in real-time, and is available at the campaign, customer and product level.

Give your sales team autonomy, while keeping everything under control. OP Rerating Campaigns enables you to define clear workflow rules. A typical rule is giving sales reps full latitude if the selected increase is between the pre-defined minimum and target, while sending a request for approval if the selected increase falls below the minimum. Another use of the workflow is sharing the new tariffs with sales administration through the platform to make sure what is implemented corresponds to what has been negotiated.

Take advantage of our proven methodology based on the Fair Price (i.e. price that a given customer should be paying according to its characteristics and transaction profile) to elaborate differentiated price increase strategies (increase levels and customer approaches). More about this methodology on OP Customer Price Diagnostic.

All analysts and sales reps efforts are meaningless if the increased tariff is not implemented correctly in the billing system. Tightly integrate  Rerating Campaigns to you billing system to eradicate billing errors which usually lead either to profit leakage (lower tariff than expected) or customer dissatisfaction (higher tariff than expected).